universal service obligation

Business

A Stamp of Uncertainty: Why Only Three-Quarters of First-Class Mail is Meeting its Mark

New data reveals a significant slump in Royal Mail’s performance, with first-class delivery rates falling far below national targets. As reliability wavers, businesses and households are left question...

May 29, 2026 5 min read

Business

The High Cost of the Post: Why First Class Stamps Are Jumping to £1.80

Sending a letter is becoming an increasingly expensive affair as Royal Mail announces a significant price hike for First Class stamps. This latest increase to £1.80 reflects the deepening financial pr...

Mar 8, 2026 5 min read

Business

Royal Mail's Hidden Heaps: Staff Claims of Prioritising Parcels Leave Letters Undelivered for Weeks

New allegations from Royal Mail staff suggest a widespread practice of delaying letter deliveries for 'weeks' in favour of prioritising more lucrative parcel services. This operational shift raises qu...

Feb 16, 2026 4 min read